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Privacy Policy

General
Channon will only collect personal information from you with your prior knowledge and consent. You can browse our website without disclosing personal information.

Computer information
Our service provider makes a record of your visit and logs the following information, for statistical purposes, for each page accessed the -

IP (Internet Protocol) address of the machine which has accessed it;
top-level of your domain name (for example .com, .gov, .au, .uk etc.);
address of your server;
date and time of your visit to the site;
pages accessed and documents downloaded;
previous site visited; and
type of browser and operating system you have used.

No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider's logs.

Data storage and disclosure
Information collected is stored in an appropriately secure format and held by Channon for archival purposes. When the information is no longer required for the purposes for which it was collected it is deleted.

The data is used by Channon website software, and by staff involved in Channon operations, only for:

website and system administration, including monitoring to prevent security breaches;
customisation of the website to user needs; and
evaluation, research and development.

Cookies
To successfully order on this website you need Cookies enabled in your web browser. The Cookie maintains your order whilst you are on this web site and will be discarded once you leave this website.

User feedback
We seek feedback from our users in order to improve the service offered by the site. Answering feedback questions is voluntary and does not in any way affect your access to the Channon website. Feedback should be addressed to info@channon.com.au.
Users may provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list.

Newsletter
The email newsletter of Channon is used to notify subscribers of special events, offers or details of new products or services. Individuals must register as subscribers for this service and your details will only be known to Channon staff and will be disclosed to a third party only in circumstances in which such disclosure is legally authorised, such as in the investigation of a criminal offence and in compliance with a search warrant or subpoena.

Further information
If you have any further questions regarding Channon privacy statement or how we handle your information please contact info@channon.com.au